No longer having to spend ample time holding on phone queues and email inquiries." "Access Customer Records: The ability to retrieve customer historical maintenance records streamline maintenance service visits. This interface allows you ping issues and send real time comments and feedback to Technical Support directly from the scan tool interface. This feature is extremely relevant in current times as social distancing protocols are being implemented in various work settings." "The Interactive Technical Support Experience:An interface that facilitates communication directly between the scan tool and Launch Tech Technical Support. This includes the ability to view DTC's, analyze live Engine PID Metrics and perform special functions. This feature facilitates the sharing of real time data with a remote based technician. " Tech 2 Tech Remote diagnosis:The ability to consult and collaborate with Expert Technicians remotely for information sharing and identifying complex issues and repairs. Feel confident in having a knowledgebase that is accurate and dyanmic and only a few clicks away. Access this database directly from the Throttle III scan tool rather than having to log into a third party platform and research information. Features and Benefits:Includes Carline and Heavy Duty Diagnostics which were previously separate modules "Android 9.0, 2GHz Octa-core CPU, 8GB+256GB memory, best operation experience, have confidence to handle multiple tasks simultaneously." Code Assist Fix Database: The Smart Knowledgebase will guide you to suggested fixes and possible causes upon OBD DTC code retrieval.
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